Mid-State Core Values
Mid-State Sales aims to always be the easiest company to do business with. We aim to exceed our customers’ expectations for service and quality, and hold ourselves to the highest standards in the industry. To meet our goals for servicing our customers as well as possible, Mid-State Sales focuses on embodying:
- Workmanship. We take pride in our work, and we do it best. From our custom designed and engineered tube assemblies to our hose assembly crimping processes, we aim to deliver the highest quality product every time. We hold ourselves to a higher standard with our testing procedures and systems of double checks, and we ensure that every product we touch is perfect, every time.
- Efficiency. We work together to get the job done right. As a team, we manage customer concerns and process orders in a timely and professional manner. We leverage the talents of our colleagues to make sure that any task that comes our way is completed accurately and in a timely manner. We do this not only to satisfy our customers, but also, more importantly, our own desire to excel.
- Integrity. We know that our customers’ needs always come first. We work alongside our customers to deliver exactly the solutions they need, and look for ways to make their experience more efficient, speedy, and cost-effective. Most importantly, we work with diligence to guarantee that every product that passes through our doors will operate safely and reliably. We know that customer loyalty is essential to our success, and that we can earn our customers’ trust through our commitments to honesty and consistency.